Waypoint Optimizer

Route planning, GPS tracking and billable-time measurement for field technicians, fully integrated into GLPI.

Waypoint Optimizer is designed for organisations whose technicians travel to different locations ...

Understanding four concepts is enough to use the plugin correctly. 2.1 A route contains several t...

Before installing, check every point in this list. The plugin will not work if any of them is mis...

From the GLPI Marketplace: search for Waypoint and install it in one click. Manually: download th...

5.1 Plugin settings All options below are grouped under Setup > General > Gapp eXtended (not a de...

6.1 Open the Waypoint section Once the plugin is installed and the technician's profile has the r...

Profiles with the corresponding rights get two new sections in the GLPI administration area. 7.1 ...

The export is launched from the ticket list, not from the Routes section: Filter and select the t...

ActualTime — records the working time at each stop. When the technician stops the travel timer on...

Assistance Tickets — "Linking to route" option and Waypoint tab Administration Profiles — Waypoin...

To set expectations correctly, this is what the plugin does not do today: Navigation happens in y...

Symptom Most likely cause The Waypoint entry does not appear in the app. The user is a self-servi...