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23 total results found

Asset handover

WhiteLabel manual Asset Handover

The Asset Handover section reads the assets a user has and assigns new ones. It opens from the side menu. 1. Choose how to assign The screen offers two options: Read QR code scans a QR code to identify the user. Select user opens the user list to pick the user...

Assign an item to a ticket

WhiteLabel manual Asset Handover

Items (assets) are linked to a ticket from the GLPI web interface. Once linked, they appear in the Items tab of the ticket inside the app. 1. Link an item from GLPI Open the ticket in the GLPI web interface and switch to the Items tab. Select the item type and...

ActualTime

WhiteLabel manual ActualTime

ActualTime is the plugin that times the work on a task. The timer counts the time from when the task is started until it is paused. 1. Start the timer The first option of the ticket actions menu is the timer. The ActualTime timer starts with this option. Once ...

Geolocation

WhiteLabel manual Geolocation

The Geolocation section of the app. ⚠ CAPTURAS Y CONTENIDO PENDIENTES: la página de referencia del user guide está vacía, no hay contenido verificado. Hacer capturas de la pantalla de Geolocalización (mapa, posiciones de técnicos o de assets, según muestre la ...

Upload Documents

WhiteLabel user guide Tickets

The application integrates with the smartphone's native functions: photos can be uploaded directly from the gallery or taken on the spot. Multiple files can be selected at once or one at a time. Once the first file is selected, the same screen remains open to ...