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Assign an item to a ticket

DirigirseItems enare glpiassigned desdeto laa ticket from the GLPI web ainterface. elOnce linked, they appear in the Items tab of the ticket queinside quieras,the eapp.

ir items

Open the ticket in the GLPI web interface and switch to the Items tab.

image.pngGLPI ticket view with Items tab highlighted

SeleccionarSelect elthe tipo,item dispositivotype yand darlethe adevice, then click Add.

image.pngAdd item dialog with type and device selectors

View items in the app

Once the item is linked, it shows up in the Items tab at the bottom of the ticket detail screen.

App ticket view with Items tab

DespuésTapping tean apareceráitem enopens elits apartadofull dedetail: Intemsraw eninformation, lalinked app.tickets, and available quick actions.

image.pngItem detail view in the app

image.png