1. Introduction

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Part of the Talent manual — see also 2. What's New, 3. Scope, 4. Setup, 5. Usage, 6. Troubleshooting.

1.1 What Talent does

Talent adds training management to GLPI: courses, scheduled editions of those courses, enrollments, and the certifications a person earns or holds as a result. It lets a team plan and record workplace training the same way GLPI already tracks assets and tickets — scoped to entities, gated by rights, and linked to tickets when a training request comes through the helpdesk.

1.2 Pain points it addresses

Training records (who attended what, when, and whether they're certified) tend to live in spreadsheets disconnected from the rest of an organization's GLPI data. Talent keeps that information inside GLPI: a course a supplier delivers, the editions (sessions) scheduled for it, who enrolled and their outcome, and the certifications that come out of it — including expiry tracking and a document attached as proof.

This isn't only a tidiness problem — several compliance frameworks explicitly require demonstrable, up-to-date training and awareness records, something a spreadsheet is a weak substitute for at audit time:

ISO 9001:2015, Clause 7.2 (Competence) requires an organization to determine the competence needed by people whose work affects quality, ensure that competence through education, training or experience, and retain documented information as evidence — certificates, licenses, on-the-job training records. Talent's User Certifications, with issue/expiration dates and an attached document, are exactly that evidence.
ISO/IEC 27001:2022, Annex A Control 6.3 (Information security awareness, education and training) requires an ongoing, role-based training and awareness programme for all personnel, with auditors expecting completion logs and evidence per person. Talent's Enrollments (attendance/outcome per user per session) and User Certifications provide that log.
Spain's Esquema Nacional de Seguridad (ENS, RD 311/2022) separates this into two distinct, continuous measures: op.pers.3 (Concienciación / Awareness) — keeping staff alert to their security role through periodic reminders — and op.pers.4 (Formación / Training) — ensuring regular, role-proportional training. Both must be demonstrated on an ongoing basis, not as a one-off at onboarding, which is what Courses scheduling repeated Editions over time is built for.

Talent doesn't certify compliance with any of these on its own, but it gives the team responsible for it a real, queryable, entity-scoped record instead of an Excel file no auditor can easily verify.

1.3 Features

Courses — reusable templates for a training subject: name, supplier, reference code, type, and default duration.
Editions — a scheduled session of a course, with its own dates, status and delivery format. A "Not Delivered" status requires a reason and offers a one-click Clone to reschedule; a "Completed" status automatically marks every enrolled attendee as Attended.
Enrollments — one user's participation in one edition, with attendance and outcome. A Mass Enrollment tool enrolls several users into one edition at once.
Certifications — the certification records a course can lead to, with a validity period; User Certifications are the individual instances a user holds, with issue and (auto-calculated) expiration dates and an optional supporting document.
Entity isolation throughout: a technician only ever sees and manages the courses, editions, enrollments and certifications in their own entity.

Generated for Talent 1.0.0-beta.6 on GLPI 11.0.8 — 2026-08-26.