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4. Setup

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Part of the BSM manual — see also 1. Introduction, 2. What's New, 3. Scope, 5. Usage, 6. Troubleshooting.

4.1 Installation

Install and activate BSM from Setup > Plugins, the same as any other GLPI plugin.

4.2 Configuration

BSM's settings live under Setup > General > BSM:

  • Item types — which kinds of GLPI assets are eligible to appear on the Service Map and be linked to an Application Service.
  • Tiers — how those item types are grouped into ranks (for example, separating network equipment from servers) so the map can lay them out sensibly.
  • Tracked software — which software installations are followed on the map, since software is usually too numerous to include by default.
  • Canvas settings — the Service Map's layout style, zoom sensitivity, and the thresholds at which a group of items collapses into a summary badge instead of being drawn individually.

4.2.1 Automatic actions

None.

4.3 Permissions

BSM adds its own rights, set per profile under the plugin's tab on Administration > Profiles:

  • Business Service and Application Service — the usual Read/Create/Update/Delete/Purge rights, plus the two notes rights, control who can see and manage each tier's records.
  • Configuration — Read/Create/Update/Delete/Purge on the Setup > General > BSM screen.
  • RACI Matrix — Read to view the matrix page, Update to edit assignments from it. A user still needs the underlying service's own right (e.g. Update on Business Service) to actually change that service's row — RACI Matrix's right does not bypass it.

Generated for BSM 0.18.0-dev on GLPI 11.0.8 — 2026-09-07.

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