Create a Ticket

Go to ticket creation
First, go to the ticket section of the application. Once there, a floating action button appears in the bottom-right corner of the screen.
The ticket creation page opens. First, select the ticket type: Request or Incident. The numbered list below explains what each element on the screen does.
The plugin options Xtended in GLPI define which fields are optional and which are required.   
Required:  bold. 
Optional: light grey.
The fields that can be marked as required are: category, location, urgency and observers
Select the correct entity
To select the correct entity, tap the building icon in the top bar; a list opens with all the entities available for the profile.
An entity can contain sub-entities; tap the right arrow to move between them. 
Arrow pointing down: select the entity.
Arrow pointing right: view sub-entities.