# Change the ticket category

To change the category of a ticket, open the Request / Incident tab. An arrow in the top bar shows the category options.

1. Open the ticket.
2. Go to the Request / Incident tab.
3. Tap the arrow in the top bar.
4. Tap Modify category.

The list shows all the categories available for the profile or entity.

<p class="callout info">A category can contain subcategories. </p>

[![image.png](https://docs.tic.gal/uploads/images/gallery/2026-08/scaled-1680-/itpimage.png)](https://docs.tic.gal/uploads/images/gallery/2026-08/itpimage.png)[![image.png](https://docs.tic.gal/uploads/images/gallery/2026-08/scaled-1680-/D4jimage.png)](https://docs.tic.gal/uploads/images/gallery/2026-08/D4jimage.png)

[![image.png](https://docs.tic.gal/uploads/images/gallery/2026-08/scaled-1680-/TZrimage.png)](https://docs.tic.gal/uploads/images/gallery/2026-08/TZrimage.png)