# Assign an item to a ticket

Items are assigned to a ticket from the GLPI web interface. Once linked, they appear in the **Items** tab of the ticket inside the app.

## Link an item from GLPI

Open the ticket in the GLPI web interface and switch to the **Items** tab.

[![GLPI ticket view with Items tab highlighted](https://docs.tic.gal/uploads/images/gallery/2026-08/scaled-1680-/pyyimage.png)](https://docs.tic.gal/uploads/images/gallery/2026-08/pyyimage.png)

Select the item type and the device, then click **Add**.

[![Add item dialog with type and device selectors](https://docs.tic.gal/uploads/images/gallery/2026-08/scaled-1680-/7kpimage.png)](https://docs.tic.gal/uploads/images/gallery/2026-08/7kpimage.png)

## View items in the app

Once the item is linked, it shows up in the **Items** tab at the bottom of the ticket detail screen.

[![image.png](https://docs.tic.gal/uploads/images/gallery/2026-08/scaled-1680-/6hlimage.png)](https://docs.tic.gal/uploads/images/gallery/2026-08/6hlimage.png)

Tapping an item opens its full detail: raw information, linked tickets, and available quick actions.

[![image.png](https://docs.tic.gal/uploads/images/gallery/2026-08/scaled-1680-/HsVimage.png)](https://docs.tic.gal/uploads/images/gallery/2026-08/HsVimage.png)