# Daily use — supervisor (GLPI web)

Profiles with the corresponding rights get two new sections in the GLPI administration area.

### 7.1 Geolocation

Focused on where technicians are. It has four tabs:

1. **Last Geolocation:** the most recent recorded position of each technician on an interactive map — where the team is right now.
2. **All Geolocation:** the full position history, using GLPI's standard search filters. Narrow the results by date range, technician, linked ticket or location, and export them for analysis.
3. **Waypoints:** the same kind of search, but over the raw GPS trail (every point recorded during a trip) rather than the start/end positions — useful to inspect exactly how a route was walked or driven.
4. **Live Routes:** only the routes currently in progress, for real-time follow-up of each technician.

![10-geolocation-last-location.jpg](https://docs.tic.gal/uploads/images/gallery/2026-08/10-geolocation-last-location.jpg)

*"Last Geolocation" — the most recent position of each technician. Only one technician has reported a position in this environment.*

![11-geolocation-waypoints-tab.jpg](https://docs.tic.gal/uploads/images/gallery/2026-08/11-geolocation-waypoints-tab.jpg)

*"Waypoints" — searchable GPS trail, filterable by date, user and more. The cluster marker groups nearby points; click it to zoom in.*

![15-live-routes-active.jpg](https://docs.tic.gal/uploads/images/gallery/2026-08/15-live-routes-active.jpg)

*"Live Routes" with a technician actively running a route — the marker shows the current position, numbered pins are the remaining stops.*

### 7.2 Routes

Focused on the detail and history of each journey. The list shows all routes, completed and in progress, with configurable columns: route, technician, creation date, status, number of stops, distance and accumulated time. As with any GLPI list, columns can be customised, sorted and filtered.

Opening a route shows its **itinerary on a map** with every geolocated point, making it easy to see the order followed, the distance between points and the partial times. It is the quickest way to analyse efficiency or spot a deviation from the plan.

Because a technician may add or skip stops on the road, each route keeps its **version history**. Reading a route means choosing which version you are looking at — the original plan, or the one that was actually executed.

![07-routes-list.jpg](https://docs.tic.gal/uploads/images/gallery/2026-08/07-routes-list.jpg)

*The Routes list — Status added as an extra column via the column picker (⚙), showing routes in different states.*

![08-route-detail-map.jpg](https://docs.tic.gal/uploads/images/gallery/2026-08/08-route-detail-map.jpg)

*Route detail: distance, duration and date at the top, the itinerary on the map, and the per-ticket breakdown (order, status, location, billing distance/duration) below.*

![09-route-version-selector.jpg](https://docs.tic.gal/uploads/images/gallery/2026-08/09-route-version-selector.jpg)

*The version selector (top bar) on a route with two versions — "v2 — Completed" and "v1 — Edited".*

### 7.3 Waypoint tab on the ticket

A ticket that has been visited within a route gains a **Waypoint** tab. It shows one card per trip made to that ticket, comparing the estimated, actual and billable figures described in section 2.4.

![06-ticket-waypoint-tab.jpg](https://docs.tic.gal/uploads/images/gallery/2026-08/06-ticket-waypoint-tab.jpg)

*The Waypoint tab on a ticket — Estimated / Real / Billing comparison for one visit.*