# 5.3 Skills
![logo](https://docs.tic.gal/uploads/images/gallery/2026-09/554PmDa8JUeM4Juj-embedded-image-3khviylh.png)
*Part of the **talent** manual — see also [1. Introduction](https://docs.tic.gal/books/talent/page/1-introduction), [2. What's New](https://docs.tic.gal/books/talent/page/2-whats-new), [3. Scope](https://docs.tic.gal/books/talent/page/3-scope), [4. Setup](https://docs.tic.gal/books/talent/page/4-setup), [5.1 Training Courses](https://docs.tic.gal/books/talent/page/51-training-courses), [5.2 Training Certifications](https://docs.tic.gal/books/talent/page/52-training-certifications), [6. Troubleshooting](https://docs.tic.gal/books/talent/page/6-troubleshooting).* ### 5.3.1 Creating a skill category and a skill A skill is one competency the plugin can track — e.g. "Forklift Operation" or "Customer Communication". Every skill is either **Transversal** (a general, role-independent competency such as teamwork or communication) or **Technical** (specific to a job or piece of equipment), and is filed under a Skill Category of the matching type. Skills only become meaningful once they are targeted by a Skillset and scored in an Evaluation — see the next two chapters. #### 5.3.1.1 Open the skill category list From the main menu choose **Management > Talent > Skills**, then the **Skill Categories** dropdown management link. Skill categories are hierarchical, like other GLPI dropdowns — you can nest them if useful. #### 5.3.1.2 Fill in the category details - **Name** — the category's title. Required. - **Type** — Transversal or Technical. Every skill filed under this category inherits its type; this is what splits a user's skill radar into its two charts. ![In this example: a new Transversal category, "Customer Service".](https://docs.tic.gal/uploads/images/gallery/2026-09/ECFzXISMai3rompt-embedded-image-ibt6pixl.png) *In this example: a new Transversal category, "Customer Service".* #### 5.3.1.3 Save the category Click **Add** to create the category. #### 5.3.1.4 Open the skill list From the main menu choose **Management > Talent > Skills**. The list shows every skill the current entity can see, alongside the pre-existing Teamwork, Problem Solving and Forklift Operation skills used elsewhere in this manual. ![The skill list, scoped to the current entity.](https://docs.tic.gal/uploads/images/gallery/2026-09/LAtrKxCs5DJhLoFg-embedded-image-o3pjmhyu.png) *The skill list, scoped to the current entity.* #### 5.3.1.5 Start a new skill Click **Add** to open a blank skill form. #### 5.3.1.6 Fill in the skill details - **Name** — the skill's title. Required. - **Code** — a short, unique, read-only identifier GLPI generates from the name the first time you save. Used internally to reference the skill; it never changes afterwards, even if you rename the skill later. - **Type** — Transversal or Technical; picking a type filters the **Category** dropdown below to categories of the same type. - **Category** — which Skill Category this skill is filed under. Required. ![In this example: a Transversal skill, "Customer Communication", filed under the "Customer Service" category.](https://docs.tic.gal/uploads/images/gallery/2026-09/hFVQ68O860SuQDby-embedded-image-vs0xmrcf.png) *In this example: a Transversal skill, "Customer Communication", filed under the "Customer Service" category.* #### 5.3.1.7 Save the skill Click **Add** to create the skill. GLPI returns to the skill list, and the new entry appears there, alongside its auto-generated code. ![The new skill appears in the list, with its generated code.](https://docs.tic.gal/uploads/images/gallery/2026-09/dhCU8WEsRsBoX2On-embedded-image-bsn0fikl.png) *The new skill appears in the list, with its generated code.* ### 5.3.2 The team dashboard Talent adds a Team dashboard to GLPI's native dashboard system — the same "Central > Dashboard" area that hosts GLPI's own Assets and Helpdesk dashboards. It aggregates every evaluation across a group into two team-average radar charts and five KPI figures, and can be filtered to a single group at a time. #### 5.3.2.1 Open the Team dashboard From the main menu choose **Management > Talent > Team dashboard**. Like any GLPI dashboard, it can be shared with other profiles from its own share icon — sharing is managed the same way as GLPI's built-in dashboards, not through Talent's own rights. ![The Team dashboard: five KPI cards (Job Fit, average Transversal/Technical scores, team members evaluated, and how many are below target) above the team's average Transversal and Technical radar charts.](https://docs.tic.gal/uploads/images/gallery/2026-09/xhjpBRpGxIuKRaan-embedded-image-fqqlwpdm.png) *The Team dashboard: five KPI cards (Job Fit, average Transversal/Technical scores, team members evaluated, and how many are below target) above the team's average Transversal and Technical radar charts.* > **Note:** Every card can be filtered to a single group with the dashboard's own group filter — useful when several Skillsets apply to different teams and a manager only wants to see their own. ### 5.3.3 Recording an evaluation and reading a skill radar An Evaluation is a snapshot: on a given date, an evaluator scores a user against every skill their group's Skillset targets. Scoring the same skills again later builds a history, which is what lets the radar chart show progress rather than just a single point in time. #### 5.3.3.1 Open the evaluation list From the main menu choose **Management > Talent > Evaluations**. The list shows one row per evaluation already on record, including the earlier baseline evaluation this chapter is about to add to. ![The evaluation list, showing the previous evaluation on record for Jane Smith.](https://docs.tic.gal/uploads/images/gallery/2026-09/Cpt6IRGJQIGqqvAm-embedded-image-qtlo2ojg.png) *The evaluation list, showing the previous evaluation on record for Jane Smith.* #### 5.3.3.2 Start a new evaluation Click **Add**, then pick the **User** being evaluated. The skills table below fills in automatically once a user is selected: it lists every skill their group's skillset targets, alongside the target itself and the score from their most recent previous evaluation, if any. ![Selecting Jane Smith loads the skills her group's baseline targets, each with its target score and her previous score for comparison.](https://docs.tic.gal/uploads/images/gallery/2026-09/MGMn8U2J8hqsQoXG-embedded-image-uhyjjeqs.png) *Selecting Jane Smith loads the skills her group's baseline targets, each with its target score and her previous score for comparison.* #### 5.3.3.3 Score each skill Set the **Current score** for each skill on the 0–5 scale, or **N/A** for a skill that genuinely cannot be assessed this time (excluded from every average and from the radar chart, rather than counted as a 0). #### 5.3.3.4 Save the evaluation Click **Add** to record the scores. The evaluation date is set automatically to today and cannot be backdated. #### 5.3.3.5 View a user's skill radar Every user has a **Skills** tab on their own GLPI profile (visible to the user themselves, to anyone managing their group, or to an evaluator with full access), showing two radar charts — Transversal and Technical — plotting the target, the previous score and the current score for each skill side by side, alongside three KPI figures: **Job Fit** (how close the current scores are to target, overall), and the average Transversal and Technical scores. ![Jane Smith's skill radar: the Technical chart shows her scores now exceeding target on Forklift Operation.](https://docs.tic.gal/uploads/images/gallery/2026-09/DbmBn9wfvdmKhD4Z-embedded-image-xlcoiyqz.png) *Jane Smith's skill radar: the Technical chart shows her scores now exceeding target on Forklift Operation.* ### 5.3.4 Building a skillset A Skillset is a baseline: for each skill it lists, it sets the target score (0–5) a group is expected to reach, and whether that skill is a **core** requirement. A Skillset applies to one or more GLPI Groups — not to individual users — so everyone in that group is measured against the same expectations. A user with no group, or whose group has no Skillset, has nothing to be evaluated against. #### 5.3.4.1 Open the skillset list From the main menu choose **Management > Talent > Skillsets**. The list shows every skillset the current entity can see, including the pre-existing "Warehouse Associate Baseline" used by the Evaluations chapter. ![The skillset list, scoped to the current entity.](https://docs.tic.gal/uploads/images/gallery/2026-09/cvAr9IxjW1wa3uk5-embedded-image-1cvuhw3b.png) *The skillset list, scoped to the current entity.* #### 5.3.4.2 Start a new skillset Click **Add** to open a blank skillset form. #### 5.3.4.3 Name the skillset - **Name** — the skillset's title, e.g. the role or team it sets the baseline for. Required. - **Description** — optional context on who this baseline applies to and why. ![In this example: a new skillset, "Customer Service Team".](https://docs.tic.gal/uploads/images/gallery/2026-09/LYFSbu3Qkm8qrMfR-embedded-image-j98qzkzu.png) *In this example: a new skillset, "Customer Service Team".* #### 5.3.4.4 Save the skillset Click **Add** to create the skillset. GLPI returns to the skillset list; open the new skillset from there to reach its own form, where the **Skills** and **Groups** tabs become available. #### 5.3.4.5 Add a skill and its target score Switch to the **Skills** tab. Pick a **Type**, then a **Skill** of that type, and click **Add** to append it to the table below with a default target of 0 — adjust the **Baseline** dropdown to the score this group is expected to reach, and tick **Core** for a skill that is a hard requirement rather than a nice-to-have. ![In this example: "Customer Communication" added with a target score of 4.](https://docs.tic.gal/uploads/images/gallery/2026-09/zAI2l1DJZgjAXIyg-embedded-image-nyugtqxv.png) *In this example: "Customer Communication" added with a target score of 4.* #### 5.3.4.6 Save the skillset's skills Click **Save** to record the target scores. These are what an evaluator sees as the "Baseline" column when scoring anyone in a group this skillset applies to (set from the **Groups** tab). > **Note:** A skillset only takes effect once it is linked to a group on its **Groups** tab — see the pre-existing "Warehouse Associate Baseline" skillset (linked to the "Warehouse Team" group) in the Evaluations chapter for that workflow. > Generated for **talent 1.1.0-beta.3** on GLPI 11.0 — 2026-09-03.